Waterford USA is not going out of business.
Most Commonly Asked Questions…
Question:
Is Waterford, Wedgwood and/or Royal Doulton going out of business?
Answer:
No. Waterford Wedgwood Plc, the
parent organization of Waterford Wedgwood USA and Royal Doulton USA is working
diligently to restructure the business, while the US divisions continue doing
business as usual.
Question:
Will products continue to be manufactured?
Answer:
Yes. While our parent company
reorganizes in Ireland and the UK, production of product will continue.
Question:
Will there be delays in getting product?
Answer:
We do not anticipate any serious delays in the shipment of merchandise to our US
warehouse. In addition, our US
warehouse is currently well stocked with the most popular items from all three
brands.
Question:
Will my pattern be available?
Answer:
Yes. There are no plans to modify
our current assortment plan while our parent company reorganizes.
Question:
Can brides continue to register for Waterford, Wedgwood and Royal Doulton
products?
Answer:
Yes, we encourage brides and grooms to register for our products, as all
registrations will be honored.
Question:
Will Waterford, Wedgwood
and Royal Doulton continue to stand behind their products as they have done in
the past?
Answer:
Yes, the quality, design and craftsmanship that you have come to expect from our
brands will not change and all product warranties plus Waterford’s Stemware
Consumer Confidence Program, Wedgwood’s Promise Program and Royal Doulton’s
Royal Assurance Program remain in place as our commitment to your total
satisfaction.
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